Notice
Many items are manufactured, offered and sold specifically for off-road competition use only, and are not approved for street use by the manufacturer or DOT. It is the sole responsibility of the buyer to determine that the use of his vehicle and items purchased comply with Federal, state and local regulations.
Shipping & Delivery
Most orders are shipped within 1 business day. We will contact you via email if there are any delays. Domestic Ground orders are shipped via FedEx Ground, although USPS Priority Mail is used when more cost effective. International orders are shipped via USPS Express Mail International, with an estimated 5 - 20 day delivery time; delays resulting from Customs processing are not included in the shipping speed estimates. Occasionally, international shipping charges may be more than calculated in the shopping cart. In this case, we will email you for approval if shipping costs are higher than quoted.
Payment
Payment must be received before orders are shipped. We accept payment via PayPal. If you wish to pay with a Money Order or personal check, please make payable / send to:
Guten Parts, LLC
6 West Parker Ave
Maplewood, NJ 07040
Be sure to include your name, address and order number with your money order.
Damaged Merchandise
If you receive merchandise damaged in transit, please keep the box and all packing material, and contact us at (973) 327-2254 or by email at info@gutenparts.com.
Return Policy
New products will be accepted for return within 14 days of the date of shipment, provided that return is authorized in advance by the company, and product is returned unused, in original condition, and in original packaging. A credit equal to the product price for uninstalled/unused returned products will be issued after inspection. Please contact us at (973) 327-2254 or by email at info@gutenparts.com.
Used parts have a 'No Return' policy. |